“Our Approach to Service” by Pontus Dahlström, Maaemo

In this talk, Pontus is discussing how the staff at Maaemo approaches service to their guests. He also highlights how they serve their coffee and how they are looking to improve the service, while still working with the famous traditional Norwegian “kokekaffe” or boiled coffee. “We charge the most for coffee in Norway—80nok ($13) per […]

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“Milk and Sugar, Please!” by René Redzepi, Noma

This talk is about how Noma took the step into the world of specialty coffee. Last year René promised to launch specialty coffee no matter the cost at Noma, and he did! They have spent almost 8 months perfecting the coffee service—a long struggle with an outstanding result. “Messing with people’s coffee is one of […]

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